Valhalla Carpet Cleaning

Q: Which method of cleaning do you use?
A: We use steam cleaning also referred to as hot water extraction.

Q: Are the products we use safe for children and pets?
A: Yes, they are. The products are laboratorial tested for possible toxicity. With the cleaning solution, hot water extraction and powerful suction, we remove as much as possible pollutants from the carpet, including existing dust mites, germs and air-deposited poisonous chemicals.

Q: Do you move furniture?
A: Yes we do, but you could save yourself some money by moving the furniture on your own. We do ask that you move small items like lamps, plants, toys and drawers from the dressers, if the dressers need to be moved to get at the carpet underneath them.

Q: Will the carpet smell after the cleaning?
A: No, the carpets will not smell after the cleaning. We take the time to extract as much as possible dirt and bacteria with our state-of-the-art powerful suction steam cleaning system.

Q: Do you clean area rugs?
A: Yes, we do. Note: we do not pick them up, but instead clean them in your home.

Q: Do you clean upholstery?
A: Yes, we do.

Q: Do you apply soil retardant or carpet protection?
A: Yes, we do provide this service.

Q: Does furniture need to be moved out of the room before clean the carpet?
A: Not necessarily. If you're having your whole house's carpeting cleaned, you will quickly run out of room to put things. Big items like beds and sofa's can be easily shifted back and forth. If you want your beds moved away, please do not overload them with things as this will make them only harder to move. If you want us to move your big cabinet in the dining room, please empty them of their contents beforehand. Dining room chairs can be placed in the kitchen or in the balcony.

Q: Do you place any protective materials under the furniture on damp carpets?
A: All pieces of furniture that are placed on the carpet immediately or shortly after the cleaning, have aluminum foil placed under the legs, to prevent rust or wood stain from forming. We recommend you leave those protective pads under the furniture for 48 hours afterwards.

Q: How often should I have my carpets cleaned?
A: Once a year you should have your carpets professionally cleaned. It should be more frequent however, if you have children and pets.

Q: Can you remove stubborn stains like oil, grease or pet-caused?
A: We use an oil-soluble stain remover to help remove this kind of stain. For pet stain we use a spot remover with enzymes that works well if the stain is recent. But in some cases, a stain complete removal may be impossible where discoloration has taken place.

If there is a question you want to ask which isn't listed here, feel free to send us an e-mail at: info@valhallacarpetcleaning.com